Returns & Exchanges Policy

At Tie Dyed Shop, we want you to be happy with your purchase. If an item doesn't fit or isn't quite what you expected, most items may be returned within 60 days of purchase for a refund or exchange.

Items Eligible for Return or Exchange

To be eligible for a return or exchange, merchandise must be:

• Unworn and unwashed
• In its original condition
• Free from stains, damage, or odors such as smoke, perfume, or cologne
• In resellable condition
• Returned with original tags, if applicable

We reserve the right to decline returns of merchandise that does not meet these conditions.

Items That Cannot Be Returned

The following cannot be returned for a refund:

• Gift certificates
• Items that have been worn or washed
• Items that are stained or damaged
• Items with noticeable odors, including smoke, perfume, or cologne
• Merchandise that is otherwise not in re-sellable condition

Items originally purchased using a gift certificate may be exchanged for another size or item but cannot be returned for a cash or credit-card refund.

How to Make a Return or Exchange

You do not need to contact us for authorization before making a standard return or exchange.

1. Carefully fold the item or items you are returning.
2. Place the merchandise in a suitable envelope or box.
3. Include a copy of the invoice that was sent with your order.
4. If you no longer have your invoice, include your name, email address, and telephone number so we can identify your order.
5. Include instructions telling us what you would like us to do:
   • Refund the returned merchandise, or
   • Exchange the merchandise for a different size.

Send your return via USPS First-Class or another economical USPS service. There is generally no need to use Priority Mail or Express Mail.

Mail returns to:

Tie Dyed Shop - Returns
188 Sunny Brook Ter
Newnan, GA 30265

We recommend keeping your USPS receipt and tracking number until your return has been processed.

Refunds

Once we receive your return, we normally inspect and process it within 5 business days.

If you requested a refund and the merchandise meets our return requirements, we will refund the purchase price of the returned merchandise to the original payment method.

We will send you an email when your refund has been processed.

Original shipping charges are not refundable. Return shipping costs are also the responsibility of the customer unless the return is the result of an error by Tie Dyed Shop.

Please allow additional time for your bank, credit-card company, or payment provider to post the refund to your account after we have processed it.

Exchanges

Need a different size? We're happy to exchange eligible merchandise.

Include the size you would like with your return. Once we receive and inspect the item, we will process the exchange.

If the requested replacement size is out of stock, we will contact you by email.

Incorrect or Defective Items

If we sent you the wrong item, wrong size, or you believe an item arrived damaged or defective, please contact us before returning it. We will work with you to correct the problem.

Questions About a Return?

If you have questions about a return or exchange, please contact Tie Dyed Shop. We're happy to help.

Tie Dyed Shop
Authentic Tie Dye Clothing Since 2004